• What fees does GigSocial charge advertisers?

  GigSocial does not charge any monthly subscription fees or any fees to join. We only charge a transaction fee per order completed by the influencer based on the order size. GigSocial buyer fees Advertiser fee scheduleFew readers

• What does it mean to post a public offer?

  Posting an offer is the process of creating a request for influencers to work with you. By posting offers, you can be matched with influencers who meet your specific criteria. When setting up an offer, you will be prompted to answer a number of questions related to your budget, the type and size of influencer audience you are looking for, keyword targeting, location, network, and type of post you want. Once you have completed this information, our matching system will identify the influencers thFew readers

• What happens if the influencer does not deliver on the agreement terms?

  After a "ToDo" has been completed by an influencer, you will be notified in your dashboard with a screenshot of proof and any analytics associated with the "ToDo." If you feel the influencer did not meet the agreement terms, you can decline the acceptance, which then will open up a chat between you and the influencer to resolve the issue. If a resolution cannot be determined, we recommend reaching out to customer support.Few readers

• What forms of payment do you accept?

  GigSocial accepts all major credit cards, Apple Pay, & Google Pay. Get in contact with us about doing wire transfers.Few readers

• How do I use funds in my GigSocial wallet?

  If you received a refund back to your GigSocial wallet and you are unable to reuse the funds to purchase from someone else, it means that you haven't setup your GigSocial wallet yet. You can do so by going to the menu in the top right corner, click Billing, then Wallet, then click Payouts. Fill out this information and upload a copy of your ID here. We typically approve wallets within 24 hours, but if you would like your approved sooner, just message support.Few readers

• When will I receive my refund?

  If you purchased an order from an influencer and it was rejected or was never accepted, your credit card payment is immediately cancelled. From there, it depends on your credit card provider on when the funds will appear on your statement. U.S. credit card providers typically take 3 business days. Outside of the U.S. it can take up to a week. If you had an order that was accepted, then later cancelled, the funds will go into your GigSocial wallet. To use these funds or withdraw these funds, yoFew readers

• Person not updating my GG order

  If you have an open Guaranteed Gains order and the buyer is not sending screenshot updates, here is what we recommend: Send them a message in the chat reminding them you need a sub count update Please give them at least 3-5 days to respond. If they still don't respond, we recommend taking your best guess on subs and deliver the order. The buyer can reject the order if they have an issue.Few readers